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Healthcare & Pharmaceutical

People-focused solutions for pressure-filled environments.

Our programs improve patient care and alleviate pressure on staff.

Never before has the pressure on our healthcare system been so intense and so widespread. High rates of illness, equipment and materials shortages, accelerated drug development and testing, new procedures, stressed healthcare professionals, higher risks and spiraling costs – where do we start?

We believe that people are a smart start because they are integral to many of the solutions we need. Training and coaching-in skills, stability and safety on the frontlines can address issues and relieve pressures – on people and profits.

The TWI Institute is a people business that coaches and trains. Our programs generate results and value in the workplace by advancing the skills, contributions and self-respect among supervisors and workers. The work we do with you and your teams provides the ideal foundation or complement to current or planned continuous improvement, lean, kaizen, operational excellence or talent development initiatives.

  • Building skills that improve patient care and provider safety
  • Reducing sentinel events, readmissions and length of stay
  • Addressing risk by improving treatment, maintenance and PPE procedures
  • Safeguarding patients and providers against spreading pathogens
  • Working to regulatory, quality/ISO and business standards
  • Creating a collaborative, improvement culture
  • Reducing production and operating costs

 

Who do our programs help?

Every business segment is different and every organization is different. Our deep experience in Healthcare & Pharmaceuticals enables us to customize a coaching and training solution that fits your unique structure.

Our programs support:

  • Hospitals
  • Skilled Nursing Facilities
  • Outpatient Facilities
  • Urgent Care Clinics
  • Home Care
  • Pharmaceutical Manufacturing
  • Medical Device Manufacturing
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Experience impressive results on your frontlines

Quicker, More Effective Training

Whether it’s new people, existing people or returning retirees, we can quickly help them upskill or reskill.

Stability and Consistency

Core to TWI Institute programs is proper job instruction. Incorporating TWI in healthcare develops the “one best way,” and aligns standards with best practices for uniform, productive output and optimal patient care.

Continuous Improvement

Make your people agents of change for advancing processes and procedures.

Culture of Leadership

Coaching and training leadership skills across the frontline builds a “leadership workforce” – better people, better relationships and better patient care.

Reduce Readmissions- How much can you save?

TWI Institute training and coaching cuts readmissions dramatically and improves operating costs at your facility. Use the calculator to see how much you can save.

Get a Free Assessment

Select the Number of Beds in your Facility – Move Slider
0 500
Estimated annual savings with TWI Institute training and coaching
0
*Savings are based on industry averages for total readmission and related costs, and TWI Institute's average experience in readmission reductions. For details, get a Free Assessment.

Reduce Length of Stay- How much can you save?

TWI Institute training and coaching cuts average length of stay dramatically and improves operating costs at your facility. Use the calculator here to see how much you can save.

Get a Free Assessment

Select Number of Beds in Your Facility – Move Slider
0 500
Estimated annual savings with TWI Institute training and coaching
0
*Savings are based on industry averages for length of stay and related costs, and TWI Institute's average experience in reduction of length of stay. For details, get a Free Assessment.

25

%
reduction in cost of care

45

%
increase in productivity

50

%
reduction in infections

31

%
improvement in employee engagement
These statistics represent documented composite results from actual improvements measured in client engagements and tracking metrics from the U.S. government.

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What Our Clients Say

The methods of Training Within Industry hold tremendous promise in transforming how we prepare our healthcare workforce to succeed in their work. Healthcare leaders demonstrate respect for people when systems are established that provide adequate and effective training for essential skills.
Charleen Tachibana, RN, MN, Senior Vice President, Chief Nursing Officer

Our end-to-end approach sets us apart

Our proven methods stretch far beyond essential TWI, Kata and Standardized Work training. From initial preparation to ongoing consulting, we prepare people and workplaces for continuous improvement, better outcomes and increased engagement.
  1. 1
    Preparation
  2. 2
    Education
  3. 3
    Adoption
  4. 4
    Integration
  5. 5
    Certification
  6. 6
    Continuation
Step One:
Preparation

We start with an assessment and provide tailored recommendations for your workers and your workplace. KPIs are set, a communication strategy is planned and workforce orientation begins.

Step Two:
Education

Supervisors, team leaders and those who direct the work of others attend, participate and learn in our cornerstone programs: TWI, Kata and Standardized Work.

Step Three:
Adoption

We work with you to plan a pilot program and teams begin to learn by doing. Through workplace practice and coaching, we help students accept the ideas and put them to work. We’re with you through every step of the journey.

Step Four:
Integration

We assess learning, validate pilot results, incorporate skills into routines, evaluate practices and culture, and measure performance against KPIs.

Step Five:
Certification

We execute worker and workplace certifications, including TWI Certification (student and trainer), Kata Certification (student and trainer), and Train-the-Trainer Certification.

Step Six:
Continuation

We stay connected with planned reassessments, KPI checks, remedial coaching, and re-certifications to protect and grow your return on investment.

See where TWI Institute can take you.

Let's Talk