Skip to content

Standardized Work

Building a Culture of Improvement

A man and woman standing together smiling at a tablet
Course Overview
Course Overview
Format
In Person
Prerequisite Experience
Job Instruction, Job Relations
Course Duration
40 hours
Course Size
Up to 15 Participants
Location
Client On-site

Objectives of the Course

Objective 1

Define the purpose and role of Standardized Work and TWI at the organizational level and on the frontlines

Objective 2

Define the relationships between Standardized Work, Continuous Improvement, and Problem Solving

Objective 3

Define the relationship between customer demand and operations/ production

Participant Details

Who is this program for?

  • Team Leaders / Frontline Supervisors
  • Production / Operations / Quality Managers
  • Continuous Improvement / Lean Leaders /
    OpEx Management and Staff

What do I need to prepare?

  • TWI Job Instruction and Job Relations skills should be in place and practiced

Standardized Work

The Standardized Work (SW) Course offers a comprehensive review and practice of the Standardized Work Development Process, highlighting the synergistic relationship between kaizen (continuous improvement), Standard Work, Work Standards and Job Methods. It consolidates all of the TWI methods in an integrated approach to achieving true standardization of work.

What We Will Cover

Our Standardized Work course will help your teams see their jobs from a whole new perspective. They will learn to identify variances in processes, eliminate ambiguities, and implement improvements to solve problems. This course will unify your teams and help foster confidence in their influence — both in on-the-job improvement and on overall organizational results.

This course also covers the essential concepts of the Job Methods (JM) course. JM refers to a proven and reliable system for getting the most from manpower, machines and materials you have on hand by training your people how to break down jobs into their constituent components, questioning each detail in a systematic manner to generate ideas for improvement.

Upon completion of the SW course, all clients will also come away with a JM certification.

  • Defining the purpose and role of SW and TWI at the organizational level and on the frontlines.
  • Applying the SW concepts to an on-site exercise.
  • Defining the relationship between SW and Continuous Improvement.
  • Defining the relationship between SW and Problem Solving.
  • Defining the relationship between SW and Work Standards — the concrete statements about work conditions, methods, management methods and precautions.
  • Defining the relationship between SW and Standard Work — the specific task or job for which the content, sequence, timing and outcome have been identified.
  • Learning the Job Methods 4-Step Model.
  • Clarifying how SW, Standard Work, Continuous Improvement, Job Methods and Work Standards integrate and function.
  • Proposing and evaluating improvement proposals and measuring results.
  • Learning how to build higher levels of trust among frontline leaders and teams.

Standardized Work Course Structure

Module 1
  1. Management philosophy: Importance and role
  2. SW and TWI as improvement strategies
  3. TWI review with job example/simulation
  4. Detecting true causes of problems and the role of SW as judgement criteria
Module 2
  1. Standardization: Needs addressed and benefits gained
  2. The three areas of standardization
  3. Understanding work elements and work standards
  4. Types and development of work standards
Module 3
  1. Three conditions for standardized work
  2. Concept and calculation of Takt Time
  3. Time observation exercise
  4. Practical field observation: Significance, structure and practice
Module 4
  1. Correct usage of standard work and work standards; understanding them as the baseline for improvement strategies
  2. Step-by-step review and practice of SW Development Process; writing the three forms of SW
  3. Recognizing conditions for setting work standards
  4. Application of SW tools to field observation and needed areas for improvement
Module 5
  1. Kaizen using the Job Methods Improvement Plan
  2. Application of kaizen and improvement needed to realize standardization of work
  3. How to aggregate and use results from observation
Module 6
  1. Summary and presentation of field practice results
  2. Relationship and utilization of TWI with SW
  3. Understanding field management based upon work standards
  4. Recommend next steps to actualize field practice findings

What Our Clients Say

Standardized Work involves frontline people in the process of improving. It develops higher levels of trust, ownership, and openness to change.
Alexandria Industries
Alexandria Industries

Credly Certifications with TWI

We are committed to providing you with the tools necessary to achieve your professional goals, and we understand that communicating your credentials in an ever-expanding online marketplace can be challenging. That is why we partner with Credly to provide you with a digital version of your credentials. Digital badges can be used in email signatures or digital resumes, and on social media sites such as LinkedIn, Facebook and X (Twitter). This digital image contains verified metadata that describes your qualifications and the process required to earn them.

Our end-to-end approach sets us apart

Our proven methods stretch far beyond essential TWI, Kata and Standardized Work training. From initial preparation to ongoing consulting, we prepare people and workplaces for continuous improvement, better outcomes and increased engagement.
  1. 1
    Preparation
  2. 2
    Education
  3. 3
    Adoption
  4. 4
    Integration
  5. 5
    Certification
  6. 6
    Continuation
Step One:
Preparation

We start with an assessment and provide tailored recommendations for your workers and your workplace. KPIs are set, a communication strategy is planned and workforce orientation begins.

Step Two:
Education

Supervisors, team leaders and those who direct the work of others attend, participate and learn in our cornerstone programs: TWI, Kata and Standardized Work.

Step Three:
Adoption

We work with you to plan a pilot program and teams begin to learn by doing. Through workplace practice and coaching, we help students accept the ideas and put them to work. We’re with you through every step of the journey.

Step Four:
Integration

We assess learning, validate pilot results, incorporate skills into routines, evaluate practices and culture, and measure performance against KPIs.

Step Five:
Certification

We execute worker and workplace certifications, including TWI Certification (student and trainer), Kata Certification (student and trainer), and Train-the-Trainer Certification.

Step Six:
Continuation

We stay connected with planned reassessments, KPI checks, remedial coaching, and re-certifications to protect and grow your return on investment.

See where TWI Institute can take you.