Wasted Hours: Job Methods Training Pays Dividend by Exposing Lost Motion in Daily Routine

Sister M. Adele, OSF, Hospitals, August 1943

The origins of Kaizen started in the US during WWII and were applied to healthcare

The Job Method Program adopted at St. Francis Hospital in Pittsburgh in 1943, shows how the course provides a method to make jobs easier, rather than making people work harder and faster. This concept is illustrated by one project: intercommunication between the front office and the psychopathic department office.